Assessing Staff Competence to Administer Medicines

Course Overview

The Care Quality Commission (CQC) requires care providers to have a formal system to assess staff competence. This practical workshop will provide you with the knowledge, materials and skills to achieve this. The course includes distance learning.

 Important: please see prior learning below


7 hours

Aimed at

Nurses and care support workers with a role in assessing staff competence

Learning outcomes

  1. Describe what the legal/best practice requirements state in terms of assessing staff competence
  2. An introduction to the PTC Competence Assessment Checklist and how to download it
  3. Understand our Direct Observation Checklist
  4. Tailor the direct observation checklist to your own organisation (if needed)
  5. State which medicines require gloves to be worn
  6. State what non-competence looks like when medicine are administered and the errors that can result
  7. State how staff must take meals into consideration when deciding when medicines are due
  8. Demonstrate the overall process of giving medication
  9. Practice using the checklist to assess the overall process of giving medication
  10. Demonstrate your own competence to select and record medicines using a 6-point cross check
  11. Practice using (and where to download) our simulated blister pack competence assessments
  12. Assess someone administering a tablet and capsule
  13. Assess someone administering a cream and ointment
  14. Assess someone administering an inhaler
  15. Assess someone administering an eye drop

Prior learning

It will be assumed that you already know the following:

  1. What checks should you make on a mixed monitored dosage system (MDS)?
  2. How should you record medicines given from original packs?
  3. Explain the information you would find on a pharmacy label
  4. How to check once opened dates and expiry dates
  5. How to carry out a 6-point check when selecting medication
  6. Demonstrate how to measure out the correct amount of medicine using a measuring cup
  7. Demonstrate how to measure out the correct amount of medicine using an oral syringe
  8. Demonstrate giving oral liquids from oral syringes
  9. Demonstrate how to administer topical items
  10. Demonstrate how to administer inhalers
  11. Demonstrate how to give an eye drop

If you need more training in the above, these learning outcomes are covered on our full-day PCMA® workshop (Practical Competencies in Administering Medication), details available on request.

Course mapping

NICE – Management of Medicines in Care Homes, March 2014

NICE – Management of Medicines in Community Settings, Due March 2017 Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 12


(up to 16 people)

£945 + VAT