Top 20 medicines issues picked up by CQC inspectors

Top 20 medicines issues picked up by CQC inspectors

Each week, we monitor reports published by the CQC to see where their inspectors are looking in order to rate how your service manages medicines. It’s how we ensure our medication training focuses on the right areas to give you the best chance of increasing your CQC ratings. Here we’ve ranked the top 20 areas that CQC inspectors mentioned in their reports (from October and November 2018) (taken from one very large spreadsheet that we maintain!).

Medicines areas checked by CQC inspectors (most common first):

  1. Gaps on medicines charts
  2. Monitoring of room temperature where medicines are stored
  3. Medication training and competency checks carried out
  4. Medicines not given on time
  5. Stock count of medicines vs amount on medicines chart
  6. PRN protocols in place
  7. Body maps for topicals in place
  8. Once opened dates added for topical medicines and oral liquids
  9. Medicines are used as a last resort for behavioural issues
  10. Running out of stock of medicines
  11. Medication errors dealt with properly
  12. Medicines are given in a person-centred way
  13. People are assessed as able to self-medicate
  14. Medicines audits done, but failed to identify the problem
  15. Flexible dose not recorded on medicines chart
  16. Personal preferences with medicines listed in the care plan
  17. Controlled drugs not managed properly
  18. Incorrect dose of medicine given
  19. Carried forward amounts not recorded on the medicines chart
  20. Fridge temperature out of range

If you want us provide you with the right forms, procedures, policies and then train you and your staff to address these problems then please get in touch.